South African meats Boerewors Biltong Sausages Hamburgers South African Groceries Drywors droewors

Returns and Refunds Policy

WHAT can be returned?
Only items without the seal be broken or tampered with

WHEN do items need to be returned by?
Within in 7 days.

WHERE do items need to be returned to? Factory 1, 291 Wickham Road Moorabbin Melbourne Victoria 3189

HOW do customers return items?
Contact us for approval of the return - prior to sending  For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.

SHIPPING for returns?
Are original shipping rates refundable?no  Does customer pay for shipping the return? yes

CREDIT for returns?
We wil make the  refund to the credit card charged at time of purchase or we can issue a credit note for future purchases

Instore return option?
Items can be brought back for inspection for refund to our Store: Factory 1 291 Wickham Road Moorabbin, Melbourne Victoria 3189

Packing materials?
Do items need to be in orginal packaging for returns? yes